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AUSTRALIAN CUSTOMERS Australian Customers
Fish On Marine Electronics & GPS has been serving Australian customers for the last 3 years. We are very experienced in exporting Marine Electronics, and have hundreds of satisfied Australian customers. We offer a 30 day defective exchange on everything we sell, and on orders of $400.00 or more we will ship your defective exchange to you at no charge. Please take a few minutes to read this page and learn everything you need to know to import Marine Electronics from the
Following are tips on how to make sure you can safely buy Marine Electronics in the
Currency: All prices on our website are in US Dollars. If you would like to calculate the approximate cost in Australian Dollars you can go to this website, www.xe.com, or contact your credit card company.
Brands, Warranty, and Service: Based on feedback from customers in
Most manufacturers will allow you to return your unit to the
Because Northstar is owned by the same company that owns Lowrance and Eagle it is very possible you may have no warranty. As far as we know Furuno, Raymarine, Garmin, and other manufacturers will allow you to return the unit to the
We apologize for the lack of clarity in regard to warranty but what a manufacturer here in the
Taxes and duties: You can import Marine Electronics from the
If you ever have any questions about how much tax or duty might be owed, feel free to contact us at info@FishOnMarine.netand we will be more than happy to calculate it for you.
Shipping – We have used just about every way there is to ship to Larger items like Radar are too big and too heavy to ship via USPS. We can only ship these items via UPS or FedEx. The average radar unit will cost approximately $400 USD to ship to
Multiple items or larger items may require multiple shipments or the use of different shippers. In this case it is possible the actual shipping charges may exceed what the website calculates. If this is the case you will be notified immediately. You will have the option of cancelling the sale or paying the additional shipping charges. If you are considering a larger order with multiple items please contact us for the exact shipping rates. info@fishonmarine.com.
There is an additional 7 days handling time on Lowrance, Eagle, Northstar, and Humminbird orders. This is necessary to comply with their overseas shipping policies.
Rebates and Giveaways - All rebates offered on this site are for US and Canadian customers only. Unfortunately the Manufacturers do not extend these rebates to Australian Customers.
Communicate with your Dealer – Make sure to communicate thoroughly with your dealer before you buy anything. If your dealer does not communicate well before the sale you can imagine how they would communicate if you have a problem after the sale. Make sure you are clear about what you are buying, how much the price is in USD. You can then calculate the approximate cost in AUD. Make sure it is in stock and make sure they notify you when they ship it. Make sure the shipment has tracking and is insured. Determine if there is a return policy and the details of that policy. It is very important to make sure of all of the details because returns can be very costly if the dealer allows them at all.
Confirm with the dealer that the item you are purchasing is Brand New and sealed in the manufacturers packaging.
Things to consider if you decide to return an item for a refund – It is going to cost you. You will have to pay shipping back to the dealer and you will most likely lose on the refund as well. The reason you can lose money on the refund is the currency exchange rates at the time of the refund could mean you get a refund less than what you paid. I have seen instances where a customer received $40.00 AUD less than they paid on an $800 AUD sale. Your dealer has no control over this at all. It is all automatically done by the credit card company both at the time of sale and at the time of a refund. It is very important that you get the right product because you do not want to return it.
How to find a reputable dealer? – This one is simple. Go to www.FishOnMarine.net! Or, surf the web and look for a dealer that has a wide selection of top name brand products that has good contact information, an address, telephone number, and email, hours of operation, etc. Look for a professional looking website that has a lot of information about the products they sell, Be sure to email the dealer and ask as many questions as possible. If they respond promptly and professionally, they are probably a reputable dealer.
Ebay - While there are reputable Marine Electronics dealers on Ebay, they are becoming fewer and fewer. We sold on Ebay for years and it was a great marketplace. We no longer do business on Ebay because Ebay has become clogged with part timers trying to make their fortunes on Ebay and they don’t have a clue what they are doing. These part timers have little or no experience with the products they sell. Reputable dealers on Ebay have gotten to the point where they offer very little in the way of service because Ebay fees are so high, there is very little profit left after a sale so they have to sacrifice service to do business on Ebay. You will usually pay more on Ebay than you will from a dealer with their own website. A lot of people like their rating system but it doesn’t mean a whole lot because most sellers won’t leave positive feedback for the buyer until the buyer has left positive feedback for them, so you don’t necessarily get a real good picture of the service the dealer really offers.
We hope you find this information useful. Not only are we very experienced in helping Australian customers, we stay tuned into what is happening with Marine Electronics in
We are open Monday thru Friday from 8am to 5pm Central Time. This is 15 hours behind
Thanks for taking the time to visit our site and we sincerely hope to hear from you soon.
Cheers!
Pat Huffman
Fish On Marine Electronics & GPS
www.FishOnMarine.net
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